Help Topic

Privacy Policy

At JFM Concepts, we take the privacy of you, your clients, prospects and data very seriously.

Account Information

Your account information will be kept strictly confidential. It is never sold, given away, or shared with a third party unless required by law.

Communications from JFM Concepts

You may receive the following types of communications from JFM Concepts: email receipts, system alerts (such as planned outages, system improvements, version updates), abuse warnings, important customer service information, and automated responses to help & trouble tickets. We may send a brief survey email, requesting your feedback on how your issue was resolved. We use this information to improve our customer service. JFM Concepts does have an email newsletter. If you have opted into this communication and no longer wish to receive it, there will be an “opt-out” mechanism in the communication.

Information and Data Collection

We do not share your personally identifiable information with any 3rd parties. We temporarily store session information, so that registered users do not have to login every time they visit the site.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.

We use other third parties to handle secure credit card transaction processing and data storage. When you make purchases, we send your billing information as necessary for the third party to process your order and store relevant data for recurring billing.

Collection and Distribution of Information

We may collect information concerning non-personal marketing statistics from our customers' campaigns (such as response rates, opt-in rates, and ROI), and assemble reports that can be used to compare performance. No personally identifiable information is provided with these reports.

We reserve the right to collect and retain certain information on individual prospects that may be required for the operation of our software, to identify individual prospects who respond to campaigns, for serving the correct variable content, and for the generation of reports.

We reserve the right to collect and disclose any other information relating to the use of our website and software. We do not release information linking individual prospects to specific companies or marketing campaigns to third parties unless required by law.

Miscellaneous Terms

Notwithstanding any other term of this Privacy Policy, we may transfer information in the event of sale, merger, consolidation or acquisition.

JFM Concepts accounts require username and password to log in. When you're finished using the system, click the "log out" link to prevent someone from using your computer to access your account.

If you post any personally identifiable information in a blog, forum etc, then this data may be displayed publicly.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.