Documentation - Anti-SPAM Email Policy
VDP Web Anti-Spam Policy
Anti-SPAM at VDP Web
Our clients certify that they will use our software only to send emails to customers and prospects that have directly consented (opted-in) to receive email. They are forbidden to transmit unsolicited commercial email (spam) via our system. VDP Web does not buy or sell email lists, nor do we allow our clients to use purchased or harvested email lists (see below).
We additionally require that clients reconfirm (permission pass) or stop mailing an existing list when it is determined to be in violation of our anti-spam policies. Repeated violations or failures to comply with our policies will result in termination of that client’s access to the VDP Web system.
Our clients agree not to send unsolicited email via our system. For any opt-in list of email addresses used in VDP Web’s system, clients agree to provide us with the source of the email addresses, the method used for recipient signup, and details surrounding the process used, and whatever other information relates to the transaction or sign-up process used. This includes, but is not limited to, date and time of sign up, IP address of signup, website signed up from, and whatever other information the client asked of the recipient at point of sign up.
Our clients certify that they will not use rented or purchased lists, email append lists, or any other list that contains email addresses captured in any other method than opt-in. The use of opt-out lists is prohibited in our system. VDP Web retains the right to review client lists and emails to verify that clients are abiding by the privacy and permission policies set forth herein. Our clients are required to comply with our policies and all applicable law.
How do we protect your privacy?
Why did you receive an email from our system?
You should only receive email from our system from some client of ours that you recognize signing up to receive email from. Our clients certify that all email addresses used in our system are opt-in names that have given permission to the client to send them email. As we indicate above, VDP Web does not allow nor desire that any client use our email services to send unwanted mail or spam. If you don’t recognize who sent you the message, see the next section.
Reporting Unwanted Mail as Spam
If you don’t recognize who used the VDP Web service to send you a given message, you can report it to us as spam by sending it to email@example.com. We receive, investigate, catalog, and take action based on these complaints. We work with anti-spam blacklist groups and strive to address all issues to their satisfaction.
How do I get off an email list?
Each email sent through the VDP Web system contains a link that allows subscribers to unsubscribe from receiving emails from the sender. Each email contains an easy and automated way for you to unsubscribe. You may also change your expressed interests at any time. If you wish to unsubscribe or change your interests, simply follow the instructions at the bottom of any email. If you have received an unwanted email sent by the VDP Web system, please see above for options on how to handle and report an issue.
Will your information ever be shared, sold or rented?
We will never share, sell, or rent individual email addresses without your advance permission, unless ordered by a court of law. Information submitted to us is available only to employees responsible for managing this data.
If you have any questions about VDP Web’s Anti-Spam Policy, please contact us at 317-254-4510 or email us at firstname.lastname@example.org.